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What happens after I cancel my subscription?

Once your subscription has been cancelled no more money will be taken from your account. You will remain a paid member until your membership expires.

How do I know if my message has been read?

A double green checkmark in the Messenger window indicates that your message has been read. Please note that you can know that your message has been read only if you have activated a Chataholic Pack or Premium Dater feature.

What is the difference between the 'Deactivate subscription' button and the 'Remove account' button?

When you press the 'Deactivate subscription' button, your account will no longer be automatically charged but your profile will remain on the site.

If you press the 'Remove account' button (or email us to remove your account) your profile and all associated data will be removed from the system. This also means repeat billing will be canceled and you will opt out from any further email notifications from us.

How do Free and Full Memberships differ?

Free Membership allows you to register a profile, use the extensive search function for free, like other members, use the ‘Like Gallery’ section, and view messages in public chat rooms.

Full membership (subscription) gives you access to all aspects of the site including chat, messaging and upcoming new features. Full members can send unlimited messages, view all search results, access all members’ photos, and see them in full size. They also can contact popular members and freely check the profile info of any member.

Tips on how to meet safely

We strive to make online dating enjoyable for all our members. We make every effort to provide a high level of privacy and security on our website. While the vast majority of people can be trusted, you must be aware of predators, scammers and online liars. There have been cases where online dating services have been used for the wrong purposes. For instance, some users join the site but aren't looking for dates. Instead they may use your personal details to send unwanted advertisements or ask for money (this is known as a scam). To protect you from undesirable contacts we have compiled a list of tips below to help you stay safe.

Trust Your Instincts. Our instincts are always trying to tell us something. Learn to trust them. Too many of us don't trust our instincts and ignore them, sometimes to our own detriment. If at any point you feel unsafe or uncomfortable, walk away for your own safety and protection. Watch out for anyone who seems too good to be true. Begin by communicating solely via this dating site and look out for odd behaviour or inconsistencies in their profile, conversation or actions. The person at the other end may not be who or what they claim to be.

Don't Provide Personal Information Too Soon. Never give out your full name, home address, telephone number or any other sensitive personal information unless you know who you're dealing with. Armed with just your home phone number, a person can easily gain access to your income information, home address, and even learn the value of your home. This website works using an anonymous email and chat system where none of your online personal information is made available to other members. Make sure you send and receive emails via our onsite email system. Take your time getting to know people better and develop a trusting relationship.

Be cautious. Never let your guard down. Some people take advantage of those looking for adult fun by befriending them and trying to scam them. These scams range from illegal advertisements, to redirection to other websites where you have to pay, to asking for credit card details or money. Be cautious of members whose profiles state that they are from one country but the person tells you they are from another. Most commonly, the female dating site scammer will describe herself as "god fearing, real, honest, sincere, loving, and genuine". If you believe the person contacting you is displaying any of the behaviour listed above and looks too-good-to-be-true, ignore them and DO report them to us straight away using our scammer reporting option. Make sure you know how to save copies of your online dating conversations.

How many messages can I send?

With Full Membership you can send an unlimited number of messages to an unlimited number of users daily.

Free Membership has certain limits on messaging. You can send up to 5 messages a day to different users, and no more than 1 message to each user.

How to be successful at meeting singles

There is no secret to being successful with Online Dating - you just need to be yourself, be active, like members you're interested in, send messages and Flirtcasts, enter chat rooms and chat with like-minded people. It’s recommended that you add new photographs of yourself regularly, update your profile details frequently, use the instant communicator facility, log in to the site as often as possible, and try to meet as many members as you can. The most important thing is to be honest, positive and patient in all your site activities.

Our site administration will never ask for verification information

Site administration never requires verification information. You should not follow any external links that members may share with you. If a suspicious member asks you for a personal code, please inform us and we will take action.

CRIMINAL RECORD FILE

Our site provides multiple layers of security that give our members peace of mind and enables them to feel confident about communicating with each other. We screen the name you give us for felony and sexual offense convictions using some of the largest criminal records files on the Internet. Anyone with a felony or sexual offense conviction recorded in these files is prevented from communicating with the site members. We can't guarantee that criminals can't get on our site, but we can guarantee that they'll be sorry they did. Our team vigorously pursues individuals who misrepresent themselves on our website. You should be suspicious if any member expresses love for you after only a few emails. We protect your personal information, but if you decide to exchange your personal email address or phone number with another member, your anonymity is no longer protected.

How long are my messages kept?

With Free Membership all unread messages are kept for 24 hours only. All read messages are kept in your history.

How many photos can I upload?

You can upload as many photos as you want.

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