Can I get a partial refund?
Please contact our billing managers using the 'Contact Us' page. Access it by clicking your avatar pic on any page of the site and choosing the appropriate option from the menu. They will investigate your issue and contact you in return.
Your request for a partial refund will be received by our team and your issue will be investigated within 72 hours.
To ensure that your issue is resolved quickly, please make sure that you have included the following information in your email request:
- Your name
- Date/sum of the transaction
- The first four and last four digits of the credit or debit card that was charged
- Name of the website
- Registered email address
- Reason for your partial refund request
As soon as your issue has been investigated we will contact you by email with a resolution to your request.
You can reach our Support team by calling 18009484215.We answer enquiries 24/7.